Job Title: General Assistant – Education
Business Unit / Division: Fedics
Job Type Classification: Fixed Term Contract
Location – Town / City: Bellville
Location – Province: Western Cape
Location – Country: South Africa
Closing Date: 2024/10/03
Reference Number: TSE240926-4
About Us
We are recruiting a General Assistant to join our team at Fedics. The General Assistant will play an essential role in supporting the kitchen staff by assisting Cooks and Chefs with food production, operating the cash register, serving food to customers, and ensuring that the canteen and kitchen are maintained in a clean and orderly condition.
As a leading integrated facilities solutions provider in Africa and the Middle East, Tsebo Solutions Group operates in over 28 countries with a workforce of over 40,000 employees. We help businesses optimize their efficiency and focus on core operations by managing non-core activities, such as catering, cleaning, facility management, and security. Tsebo’s combination of local expertise and adherence to global standards allows us to reduce costs, risks, and complexities for our clients, enabling them to achieve greater success.
With more than 52 years of experience in the catering industry, TSEBO has developed extensive expertise in delivering tailored catering solutions to various sectors of society. The General Assistant will be integral to ensuring that client interactions are handled with professionalism and that operations run smoothly within the canteen and kitchen environments.
Duties & Responsibilities
- Ensure compliance with Company and Statutory regulations concerning cleanliness, hygiene, and food safety during all tasks.
- Maintain the highest standards of customer service and operational processes, ensuring that health and safety, as well as food quality standards, are consistently met.
- Assist in the preparation of meals, particularly focusing on salads, desserts, and other cold dishes.
- Serve food items, including entrees, salads, and desserts, by placing them on the serving line.
- Ensure that the serving line is consistently well-stocked, organized, and clean.
- Assist in the training and onboarding of new employees where necessary.
- Safely store and accurately record any food leftovers for future use.
- Maintain cleanliness and orderliness in the canteen dining areas, kitchens, and surrounding spaces.
- Ensure customer expectations are met or exceeded as per the provisions of the contract.
- Provide excellent customer service within the assigned area of responsibility, addressing any client needs or concerns promptly.
- Take part in inventory management, ensuring that stock is accurately counted and handed over to the next shift where applicable.
- Carry out any reasonable request made by management, contributing to the smooth operation of the canteen.
- Report and, where possible, address any customer or client complaints or compliments to maintain service quality.
- Attend meetings, training sessions, or courses as required for personal and professional development.
- Perform any other related duties as assigned by management.
Skills and Competencies
- Must enjoy practical, hands-on work with a methodical approach.
- Be reliable, trustworthy, and dedicated to maintaining high standards of personal conduct.
- Good hand-eye coordination and ability to perform tasks efficiently and safely.
- Must maintain excellent personal hygiene and be free from allergies to foods or detergents.
- Strong communication skills, both verbal and written, to interact effectively with team members and customers.
- Must work well within a team and contribute positively to team efforts.
- The ability to work efficiently in a fast-paced environment, with stamina to work 45-50 hours per week.
- Must be physically capable of standing, bending, and lifting as required by the role.
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Qualifications
- Must be at least 18 years of age.
- Completion of a matric/senior certificate is required.
This position is perfect for someone who is passionate about food service, enjoys working in a collaborative environment, and is dedicated to maintaining high standards of cleanliness and customer satisfaction. If you have a positive attitude and enjoy working in a dynamic, fast-paced environment, this could be the opportunity for you!
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